Rakuten Orders

Will my Rakuten orders appear in Shopify?
Yes!  Any order placed on Rakuten will appear within Shopify and can be managed from your Shopify dashboard.  Fulfilling an order with Shopify will complete...
Thu, 20 Feb, 2020 at 10:45 PM
How do I know if an order came from Rakuten?
Once you have your first Rakuten order you can set a filter for "Rakuten Ichiba (JP)" on the Shopify Orders page Another way to view orders is...
Thu, 20 Feb, 2020 at 10:50 PM
Will Shopify update my Rakuten order with fulfillment status?
Yes! Once an order is fulfilled in Shopify, the carrier and tracking details will be updated to Rakuten automatically.
Thu, 20 Feb, 2020 at 10:51 PM
Can I fulfill orders after modifying?
No.  After modification orders will be moved to "awaiting confirmation" status.  Once a response is received from Rakuten an order will be moved b...
Thu, 20 Feb, 2020 at 10:56 PM
Can I cancel my order in Shopify?
Yes.  Orders cancelled in Shopify will be cancelled in Rakuten.
Thu, 20 Feb, 2020 at 10:57 PM
When I fulfill an order in Shopify when will the order status change in Rakuten?
After you have fulfilled an order AND provided a tracking number RMS the tracking information will be reflected in the Rakuten order. The order in Rakuten w...
Thu, 10 Sep, 2020 at 11:54 AM
Why are changes in RMS not reflected in Shopify
The application is meant purely as a way to manage your RMS store from Shopify.  If you make modifications to products or orders in RMS, those changes will ...
Tue, 15 Mar, 2022 at 2:52 PM