General Questions
Folder for adding Shipping FAQs articles
Nothing! It's free to install on your Shopify store. Rakuten listing fees still apply
Thu, 20 Feb, 2020 at 5:55 PM
For technical issues related to the Rakuten Sales Channel for Shopify contact: rakuten.support@bywardlabs.com
Thu, 20 Feb, 2020 at 5:58 PM
No, only one Rakuten account may be linked to one Shopify store.
Thu, 20 Feb, 2020 at 6:00 PM
On your left navigation under "SALES CHANNELS" click on "Rakuten Ichiba (JP)". Under the "Account" card click on the butto...
Thu, 20 Feb, 2020 at 6:02 PM
No, only one Rakuten account may be linked to one Shopify store.
Thu, 20 Feb, 2020 at 6:00 PM
If you disconnect your Rakuten account or entirely uninstall the sales channel, all listings will be unpublished on Rakuten. If you disconnect an accou...
Thu, 20 Feb, 2020 at 6:04 PM
1. Click "Rakuten Ichiba (JP)" on the left side 2. Click on "Disconnect" Please ensure that all Rakuten orders in Shopify are either...
Wed, 23 Sep, 2020 at 2:04 PM
Rakuten only supports a subset of HTML fields. Details can be found here: https://navi-manual.faq.rakuten.net/shop-setting/000010461
Mon, 2 Nov, 2020 at 2:29 PM
You are getting errors while attempting to insert your new Rakuten credentials because your account has not signed up for the "CSV Bulk Editing Service...
Tue, 24 Nov, 2020 at 11:32 AM